Should you choose to return an unwanted product you have 14 days from the date of purchase to do so. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original, undamaged packaging. To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
To return your product, you should contact us for further instructions.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If the item is not handed in personally, You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
All wearable headsets including lenses are not returnable after packaging has been opened due to hygiene reasons.
Warranty
Once your return is received, we will send you an email to notify you that we have received your returned item (when not handed personally).
We will inspect your return and then notify you the course of action; it will either be repaired or replaced free of charge or you will be given a full refund in store credit at our discretion.
Under any circumstances, we do not warrant damage caused by a crash or items which have been modified or misused in any way This includes cutting or opening of a product. MaltaRotors holds no responsibility for any improper installation and use of purchased products.